RETURNS AND WARRANTY RESTRICTIONS: 

  • Merchandise must be returned with original packaging, and original contents. 
  • Special Order items can NOT be canceled, exchanged or returned. 
  • All Genuine parts from Fiat and Alfa Romeo are special order items.
  • Returns that are found to be defective, all prior shipping costs, insurance costs, are absolutely non-refundable. 
  • If you want the item returned, you must pay all return shipping and handling charges.
  • Absolutely NO returns on electrical items. 
  • If a suitable replacement cannot be made within 15 business days, your money will be refunded less shipping costs. 
  • Any non-defective Return items will be charged a 15% restocking fee.
  • Any non-defective items cannot be returned after 10 days of receiving item(s)
  • Installed items if not defective are non-returnable. 
  • We ARE NOT RESPONSIBLE for typographical ERRORS.
  • We are not responsible for installation, either fiscally or physically.
  • All items purchased through Affirm or Third Party Financing is not eligible for returns or refunds. Defective items may be exchanged or replaced with an identical item if determined to be defective.
  • Second hand items are not subject to warranty or returns. Lifetime Warranty on Silicone is not transferrable unless special circumstances apply, which we reserve the right to recognize at our discretion.
  • Limited/Non-Transferrable Life-time Warranty for all EUROCOMPULSION® SILICONE


EXCHANGES/REPLACEMENTS/SPECIAL ORDERS:

  • Items listed as SPECIAL ORDERS cannot be canceled, Period. They may have an extended delivery time due to a known low availability or are not an in stock item due to pricing structure.
  • With Exchanges/replacements, it is necessary that we must first receive the merchandise. 
  • Exchanges are allowed within 20 days of purchase for defective items only. 
  • Professional installation is recommended on all of our products. 
  • Carbon fiber pieces are hand made and may have slight variations from one piece to another, if you are unhappy with the item you received or have questions about fitment, please contact us first.

 

*EURO+DRIVE®/EUROCOMPULSION® LLC Specific Liability:

    • Some items used and/or installed by EUROCOMPULSION®/EURO+DRIVE® may void portions of your vehicle's factory warranty. Some items may not be legal for "on highway use". EUROCOMPULSION®/EURO+DRIVE® make NO guarantees to the legality of any parts used for "on highway vehicles".
    • *Off-Road & Race Use Only “Not legal for sale for, or use on, pollution-controlled vehicles.” “Legal only for racing vehicles which may never be used upon a highway. Not applicable or intended for street or highway use.” Eurocompulsion cannot guarantee the success of or achievement of exact stated power gains while using modifications not tested in house or recommended by Eurocompulsion. Results are subject to vehicle variables including wear and user maintenance, as well as variation in dyno type or testing methods When testing results, always follow proper dyno procedures, use appropriate fuel, and compare to vehicle specific stock deltas. Eurocompulsion is not responsible for damage caused by or incurred by other modifications or user error/installation error by user or third party. End user is responsible for all unlock fees should they be incurred due to: dealership flash over of tune file prior to flashing back to stock, user error in use of the handheld, or user reset of the handheld without authorization of Eurocompulsion. Off-Road & Race Use Only. “Not legal for sale for, or use on, pollution-controlled vehicles.” “Legal only for racing vehicles which may never be used upon a highway. Not applicable or intended for street or highway use.”

    • EURO+DRIVE purchases are considered electronic devices, and not eligible for refunds or returns. We will honor warranty and exchange on defective items. Variables in power output or vehicle condition/performance are not eligible conditions for returns/refunds.
    • Any EURO+DRIVE that is non-defective, but has had the security seal broken, is considered used and is not eligible for return or refund.

The EURO+DRIVE handheld can easily be reset and memory erased so that you can transfer to another owner or another vehicle. However, failure to flash your ECU back to stock prior to selling your vehicle, selling your handheld, or bringing your car into the dealership for maintenance will lock your handheld and prevent a memory erase from being executed. In this case, you will be forced to send back your handheld and purchase a replacement handheld for $300, no exceptions.

  • **Beginning August of 2023, we will no longer support the older gen EURO+DRIVE (MyGenius Unit w/buttons) as eligible for transfer credits. Dimsport Italy's (handheld manufacturer) current OS updates super-cede older generation handhelds, and their software no longer reliably supports the management of these units.**
  • **We will continue to support original owners of these handhelds with qualified tune updates and map revisions as long as the unit is in working condition and is still paired to the original car. However, we are not liable for the unit's functionality or failure, so you will be using it at your own discretion.**

*EURO+DRIVE® TRANSFER FEES:

  • ONLY EURO+DRIVE TOUCHSCREEN MODELS ARE ELIGIBLE FOR TRANSFER
  • $399 Fee will be required to transfer the hardware from one vehicle to another (IE Sale or Transfer to your new vehicle. Old vehicle needs to be flashed to STOCK)
  • $249 Transfer Fee for Clone Units (Alfa Romeo 4C)
  • $399 Transfer Fee For Giulia/ Stelvio 2.0L Units (IE Sale or Transfer to your new vehicle. Old vehicle needs to be flashed to STOCK)
  • REPLACEMENT HANDHELD: ($300) For existing users who have lost, damaged, or locked their units.

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PROTECT YOURSELF: MAGNUSON MOSS WARRANTY ACT

CAN A DEALER VOID YOUR WARRANTY? THE M&M ACT EXPLAINED.

SUMMARY

STAY SAFE, TIPS & TRICKS

HISTORY OF THE MAGNUSON-MOSS WARRANTY ACT 

PURPOSE OF THE WARRANTY ACT

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LEGAL INFORMATION/GENERAL LIABILITY AGREEMENT:

  • All items are sold as strictly RACE/OFF ROAD USE ONLY. 
  • We are not liable for any damages occurred due to the use/installation of our products, In addition all products not manufactured by FIAT should be considered experimental in design and use.
  • Unless explicitly stated otherwise, all products sold by EUROCOMPULSION® LLC are designated Race Only and are solely for competition/off road use limited to racing formally sanctioned by a recognized racing organization. Any other use, including recreational off-road use, may be in violation of local, state, and Federal laws. EUROCOMPULSION® LLC does not implicitly or explicitly confirm the legality of using any products it sells on public roads; that is entirely the responsibility of the consumer.
  • If you do NOT understand the above information please do NOT use OR purchase the product.
  • By purchasing any item from EUROCOMPULSION® LLC, you are agreeing to all the above/below terms/conditions, whether the item is purchased via a 3rd party site or location, example: Another Website/Vendor/Dealership. EUROCOMPULSION reserves the right to refuse or cancel services and orders to any person, individual, and/or entity for any reason.  
  • *Off-Road & Race Use Only “Not legal for sale for, or use on, pollution-controlled vehicles.” “Legal only for racing vehicles which may never be used upon a highway. Not applicable or intended for street or highway use.”

NOTE:
  • With all that being said, we want you to be HAPPY with your purchase and we can choose to work with an individual if certain criteria are met, we do NOT work with scammers or fly-by nighters, we know who you are and how you operate. We decide that criteria. We have an extremely high customer service ratings and do our very best to maintain that, because without the customer/client we do not exist. We humbly accept this fact. 


CARBON FIBER SHIPPING/HANDLING TIMES:

  •  Most 9ZERO Carbon fiber pieces will ship right away, after being processed through the normal order processing time.
  •  With all of our Full Front Lips, Rear Spoilers, & Larger Rear Wings, and smaller items we try to keep them in constant rotation of production, so we always have multiples on the shelf. In this case, the carbon fiber piece will be processed and shipped right away. In the event that we sell out of what is on the shelf, the processing and shipping times listed below for larger, special, or made to order items will be applied.
  •  Other Carbon Fiber pieces (such as side skirts, diffusers, and hoods) are  large/freight items, special order items, and/or made to order. This may require additional handling/lead time to process, prepare and ship (typically a maximum of 90 days to arrive at your destination).
  •  Made to order or special order items like the above, will be subject to a maximum of 90 days lead time, and are not eligible for refunds, cancellations, chargebacks, or returns. By placing this order, you are agreeing to these terms and store policies. If an item is damaged or defective during shipment, we will replace it. Please contact us if you have any questions about these policies.

ALL ABOVE TERMS ARE ABSOLUTELY NON-NEGOTIABLE. BY PURCHASING THE PRODUCT YOU AGREE TO THESE TERMS.

 

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