BOOST CONTROL SOLENOID FOR FORGE BOV (FIAT 1.4 MULTIAIR)

I ordered the wrong part. I tried to get help and return it for the correct part. I even stated I would pay any difference.
Abosolutley no help as EC has a "no returns policy". Mind you, I was not looking for a refund. I was looking for help mitigating a likely common mistake. The email's from support Jordan and then Alexander were cold and empty and got rude real quick. Alexander hit me with the "company policy" and proceeded to tell me to buy an adapter cable from another company and that EC wont help me.
I liked EC prior to needing actual help with something. I recently upgraded my 2017 Alfa Romeo Guilia with parts sourced from EC and was more than satisfied(obviously because I didn't mistakenly buy an obscurely labeled part that turned out to be wrong).
I am dropping a good amount on performance and exterior upgrades for both cars using EC.
Instead, I will buy the rest of my performance and style upgrades for both cars from Madness Autoworks and other competitors.

Thanks 👌 EC